Returns & Shipping
Due to COVID-19 please note that there may be delays in fulfillment and transit times. We thank you for your patience.
What is our Return Policy?
All items on our site are final sale and unfortunately, we do not accept any returns, refunds or exchanges at this time.
Defective Products
Our products are printed and shipped by a third party vendor. If you receive a misprinted or damaged product, please provide pictures and contact us at minaretpaperco@gmail.com. Please note, claims for defective products must be submitted no later than 21 days after receiving your shipment.
Wrong Address
If you provide an incorrect address, items will be returned to our fulfillment facility. You will be liable for any reshipment costs once a confirmed address is provided.
When Can I Expect My Purchase?
Fulfillment Time
All orders are dispatched within 2-5 business days.
Shipping Time
US (2-5 business days after fulfillment)
Canada (6-12 business days after fulfillment)
Tracking
All shipments are tracked. You can download the Shop App to track your order.